: Curbside Pickup is
CountryMax's phone-order solution that allows customers to call in
to make a purchase at their local CountryMax Store! Use the
store list here
to find your store's phone number!
You will be contacted via the
phone number and email address you provided when
you initially set up the order! Be sure to keep your phone on hand
and to check your email so you can receive order updates promptly!
You can pick up your order Monday to Friday during our open hours,
9:00 AM to 6:00 PM, Saturday from
8:00 AM to 6:00 PM and Sunday from
9:00 AM to 5:00 PM
All stores, excluding our Thiele's/North Tonawanda store, are
accepting curbside orders as early as 8:00 AM.
Our Thiele's/North Tonawanda store is not accepting orders until
Pickup of orders will start at
9:00 AM on weekdays, regardless of time placing
order. On Saturday, pickup starts at 8:00 AM and
on Sunday pickup starts at 9:00 AM
We are accepting payments over the phone! You may provide your
credit card information to the CountryMax employee at the time of
placing your order! Alternatively,
if you don't feel comfortable providing your credit card
information over the phone, one of our employees will come out to your vehicle to retrieve
Just wait for the phone call or email! Please note that, given the
volume of curbside orders we are receiving, it could take up to an
hour to get your order together. Once you receive your
notifications, we ask that you arrive to pickup your order within
a 24-hour period.
Yes! However, we ask that you provide the name of the individual
who will be picking up the order
at the time of placing the order. If you've already placed
your order and need to change who will be picking it up, please
call the store and tell them the name of the person who will be
picking it up on your behalf. Note that if there are any
age-restricted items in your order, the individual will need a
valid ID to make the pickup.
We ask that you notify the store you made your purchase from ASAP
if you cannot make it in time to pick up your items. Orders must
be picked up within 24 hours of the phone call and email
notifications or the order items will be returned to the shelf and
the transaction refunded.
Nope! No fees! At CountryMax, we are happy to service our loyal
customers during this trying time!
Given the volume of curbside orders we are experiencing, it will
take about an hour for our employees to get all your items
together. Once you receive your phone call and email
notifications, the items must be picked up within a 24-hour time